Whether you’re a brand new company or have been around for a while, you know that pricing your projects correctly can be one of the trickier parts of running a business. Finding the right balance of being competitive, reasonable, and making a profit will probably take some trial and error. Even once you have set up your prices for specific home improvement projects, there may be times when you need to consider adjusting those figures. Let’s delve into the details of when and why you may have to do so: New in business As a

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  https://youtu.be/4V6-FrJfGRI IN THIS VIDEO, COREY PHILIP TALKS ABOUT: The most common stressors of a growing service business and the practical ways to handle them. Why you need to get rid of problematic employees. Avoiding the negative effects of bad reviews. How seperating your business / personal email benefits your sanity. How to use email scheduling so you can get more done after hours, and deliver them at the optimal time. How systems and processes make your business run smoother. Why you need to focus on limited target services and how that will boost your

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By now, I’ve written at length about the benefits of having an employee manual. It’s a good way to level expectations with employees, encourage great workplace habits, and enforce positive working relationships. In my experience, having an employee manual has become something of a necessity. For this article, I’ll be running through the list of features that a quality employee manual should contain. It isn’t by any means a definitive list (I mean, I’m good, not perfect) but I’m confident that these are must-have inclusions to any handbook worth its pages. Read on to learn

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As a business owner, it’s easy to get caught up in thinking only about money. The years go by, and both projects and customers start to run together a little bit… do you recall whether you painted Janes house 2 years ago, or 5? Maybe you’ve dealt with one too many customers trying to get their money back for ridiculous reasons. Maybe you’ve taken one too many phone calls from someone who stays on the phone with you for an hour even though they aren’t actually interested in making a purchase. It’s rough, I know.

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If you’re a business owner focused on growth, you should treat every employee as an investment—after all, your employees are the reason your business runs smoothly (or not). Field service employees are worth paying attention to in particular, especially because they interact directly with your clients, in their (your client’s)homes. Consider them an even bigger investment. If your field service employees don’t delight your customers, that’s money down the drain. A customer report by Genesys Global Survey showed that 78% of customers say that competent service reps are the most important determinant of a good

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You can’t dispute the fact that a business is only as good as its employees. Whether you’re running retail or home service, the people responsible for your day-to-day operations will make or break your bottomline. That’s why I’m surprised more businesses don’t have employee manuals. They’re often passed off as unnecessary documents that few people ever really study, but in the truth is they can be more useful than most might think. It’s an undervalued device, and I’ve found it to be a big help in solving three big pain points: motivating my employees, promoting

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Running a construction or repair business can be a pain in the ass, even on a good day. Even during the times your employees are up to speed, even when your clients commit to pre-agreed schedules, even when your equipment is working like it should—things happen. And when things go wrong, you can count on there being someone ready to take advantage of your moment of disadvantage. Before you know it, you’re staring down the business end of a lawsuit. This is why the best contractors are also great crisis managers. You need to think

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If you run a service business, odds are you’ve handled more contracts than you can count. There’s a good reason why businesses rely on contracts—they can spell the difference between a major payoff and a lot of lost money. However, handling paper contracts can be a liability overtime for reasons I’ll be outlining in this article – and are just a straight up pain in the ass. Now, I personally don’t like leaving things to chance, and if you’ve been following my blog for a while, you’ll know that I like to take advantage of

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Systems can be powerful tools that transform the way that you run your company. When put in place and followed regularly, systems can lead to smoother operations and greater profitability. They can be the key to finding your business’s weak spots and strengthening them to improve the overall health of the company. When you have a streamlined and organized way of doing things, you’ll find every aspect of the business operating more efficiently. Here’s an in-depth look at the 5 most vital systems that every contractor needs: Marketing & Sales System Yes, this one is

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One of the best things that you can do for your business is create and use systems. Systems are the processes that you follow to ensure an organized, streamlined way of doing things in every aspect of the business. From bookkeeping to scheduling and everything in between, systems allow for smooth operations. They can help you identify weak areas and to improve upon the way things are done, and ultimately, they can increase profitability. Whether you’re well established or just getting your company off the ground, finding processes that work will lead you to staying

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