Joining us on the podcast in this episode is Tanner Mullen, the owner of Premium Painting in Ocala, Florida. His company does interior and exterior painting with a team comprised of 10 employees. From sending a bigger team out on the field to using Google Forms as a critical part of recruitment to filter out applicants, he details how his company is run and being grown with an employee-focused philosophy.
Contractor Momentum Lounge Facebook group: https://www.facebook.com/groups/896216427196514/
01:27 Overview of Tanner Mullen and Premium Painting
- Background of the company
- How he started with no experience
- Personal history of getting into the business
- Starting from exterior-only painting services to doing both interior and exterior work
05:15 Advantages in sending bigger teams to work
- Why he sends out a team of 4-5 people on a project
- Effects of bigger teams to customer experience and employee morale
- Benefits of having bigger teams
- How the bulk of the work is divided among the team
- How he uses this as a selling point to customers
09:14 Structure of compensation
- Different roles in the company and in each crew
- Range of compensation
- Possible future roles and salaried positions
12:10 Building a loyal team
- His philosophy as an employee-focused company
- How he pulls in good applicants and filters out the bad through job ads
- Best 3 platforms for posting job ads
16:01 Creating a form to filter out applicants
- What’s in the form and what he looks for
- Why he doesn’t ask for a resumé
17:25 3 simple questions that help him decide which applicants to employ
- Best questions that show the type of people the applicants are
- How to read into answers to determine if a person is the type of employee you want
20:23 His experience with using Google Forms as a major part of recruitment
- How many people he hired vs. the number of people who filled out the form
- Why he hires even when he doesn’t need to
- His process after going through the form responses
24:13 Using Facebook’s hiring system
- Steps to post a job (link to the screenshot): https://www.facebook.com/groups/896216427196514/permalink/1663875533763929/
28:22 Quick overview of my process in hiring
- Step-by-step of my own process
- What applicants go through from application to working on-site
- What we specifically look for
31:41 Where Tanner Mullen sees his company in the future
- Plans for the next couple of years
- Why he plans to grow slowly
Tanner runs quite a unique process both in recruiting and working – his use of Google Forms instead of asking for resumés and sending bigger teams out on a project. Even I have picked up something as we’re starting to roll out job posts on Facebook.
If you got something from this episode, leave us a review wherever you listen to podcasts, and let’s continue this discussion on the Facebook group.