If you run a service business, odds are you’ve handled more contracts than you can count. There’s a good reason why businesses rely on contracts—they can spell the difference between a major payoff and a lot of lost money. However, handling paper contracts can be a liability overtime for reasons I’ll be outlining in this article – and are just a straight up pain in the ass. Now, I personally don’t like leaving things to chance, and if you’ve been following my blog for a while, you’ll know that I like to take advantage of

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Brand positioning of your business is vital.  You don’t want to be stuck in the middle, as you’ll find out. When it comes to brand positioning strategy and there’s essentially 2 ways you can go; cost leadership or differentiation according to Porter’s Generic Strategies, which has been taught in textbooks for years, and will continue. The model basically illustrates that brands can go in the direction of ‘cost leadership; being the cheapest out there, or differentiation; doing something different. Cost leadership brands focus on selling more a by getting the price low, by decreasing quality,

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One of the best things that you can do for your business is create and use systems. Systems are the processes that you follow to ensure an organized, streamlined way of doing things in every aspect of the business. From bookkeeping to scheduling and everything in between, systems allow for smooth operations. They can help you identify weak areas and to improve upon the way things are done, and ultimately, they can increase profitability. Whether you’re well established or just getting your company off the ground, finding processes that work will lead you to staying

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Technology is drastically changing the ways in which we interact with the world. Especially in our work lives. Although some industries are experiencing change more rapidly than others, the home service industry looks drastically different today than it did when I first got started in it as a kid. In those days, apps weren’t nearly as useful or popular as they are today. The communication tools that we now have available are significantly better. Time management software has improved. In short, technology has helped the industry become more productive, more efficient, and easier to navigate.

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Whether you are a business owner and CEO or a high-ranking manager, it is important to be the best you can be, particularly if you are asking the same of your staff and business. Here are some of the ways you can progress this year, ensuring that you succeed and the business along with it. 1. Assign Management Roles It’s okay to delegate. By creating management roles, it gives you as an owner an opportunity to take a step back and focus on other projects. Managers are the next step in your defence to liaising

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The more choices your customers have, the better. Right? According to traditional marketing thought, that may have been the case. However, that train of thought no longer applies to the modern market. Although it may make sense to you to offer your customers as many choices as possible (say, 50 different cabinet options instead of 2), that theory may be costing you customers and business. According to research, having too many choices often overwhelms customers so much that they have trouble making their decision. In fact, they may leave your company and go to another

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You see them everywhere. The guys that ‘specialize’ in everything. They have advertisements for a wide range of services such as kitchen remodels, bathroom remodels, new carpet, drywall, windows & doors usually prefaced with the words “specializing in”. The problem? Their services are all mediocre, their bottom line is horrible, and they get little sleep. That’s because they aren’t actually specializing in anything; they’re generalists. What I’ve found works best for our business is to specialize in one thing and do that one thing extremely well. For my company, it’s new screen enclosures. However, it

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Do you ever feel overwhelmed about your workday? Maybe don’t feel like you’re getting enough done? Like there is just too much to do. You start every day with the intention of getting a lot done but next thing you know its dinner time and all you’ve done is deal with bullshit. I used to be the same way. I would come into work, think about everything that I had to do, and then it wouldn’t get done. The work day would be finished, and I would find that much of what I wanted to

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When you’re first starting out in business, you’re going to find that you make a lot of mistakes. Like, a lot. I know that I did. When I first started my home service business when I was 22, there were a lot of policies and procedures that I would use that I thought would keep my business running efficiently. Most of them were more complicated, and were drilled into my head by the academic world (Gant charts lol) However, many of them only served to muck everything up and slow things down. In practice, simplicity

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