No service business starts off ‘successful’.  No matter how much planning and preparation go into it, the day you go into business, you’ll run into challenges that make you question every piece of your plan.  There will be frustration, and confusion, sleepless nights, and lost family time. What Makes Business Owners Successful I’ve achieved a moderate level of success in my service business. There are systems in place to make sure customers are happy and revenue is earned.  The company has built a solid reputation and has a marketing system that pulls in customers. Most

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  https://youtu.be/4V6-FrJfGRI IN THIS VIDEO, COREY PHILIP TALKS ABOUT: The most common stressors of a growing service business and the practical ways to handle them. Why you need to get rid of problematic employees. Avoiding the negative effects of bad reviews. How seperating your business / personal email benefits your sanity. How to use email scheduling so you can get more done after hours, and deliver them at the optimal time. How systems and processes make your business run smoother. Why you need to focus on limited target services and how that will boost your

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If you’re a business owner focused on growth, you should treat every employee as an investment—after all, your employees are the reason your business runs smoothly (or not). Field service employees are worth paying attention to in particular, especially because they interact directly with your clients, in their (your client’s)homes. Consider them an even bigger investment. If your field service employees don’t delight your customers, that’s money down the drain. A customer report by Genesys Global Survey showed that 78% of customers say that competent service reps are the most important determinant of a good

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My education is in accounting.  I spent 4 years and thousands of dollars to get a degree in it.   I’ve always been a numbers guys. I live by sound budgeting  and I do find the principals behind sound cash management important to succeeding in the business world. When I started my home service company, I realized that all the cash flow and finance skills were useless unless we actually had cash flow.  We needed to sell.  Fortunately I’ve always been quick to adapt, and learn new skills as I need them.  I’m not a ‘naturally

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